Shipping policy
At Soraya By Clinic we work every day to make sure your orders arrive safely, on time and in perfect condition. These are our estimated delivery times by region:
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🚚 Domestic shipping (Spain)
• Mainland Spain: 3 to 7 business days.
• Canary Islands, Ceuta and Melilla: 5 to 10 business days.
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🌍 International shipping
🇪🇺 European Union and Morocco
• Estimated time: 5 to 10 business days.
🌍 Africa
• Northern and central Africa: 5 to 10 business days.
• Sub-Saharan and Southern Africa: 15 to 20 business days.
🌎 Americas
• United States, Latin America, Central America and Canada: 15 to 20 business days.
🌏 Oceania
• Australia: 20 to 25 business days.
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🔁 Tracking and customer service
• Once your order has shipped, you'll receive a tracking number so you can follow it at all times.
• If any issue arises during the process, our customer service team will be available to help you quickly.
⏰ The times shown are estimates from order confirmation. They may vary depending on the carrier, customs or local holidays.
